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Legal

Refund & Cancellation Policy

Last updated September 2026

This policy explains our billing, cancellations, and refunds. It applies to paid Pro plans (monthly, yearly, and lifetime). The Free plan is free with no card required, and there is no free trial on any paid plan.

All sales are final

Paid plans are billed immediately and all purchases are final — we do not offer refunds for monthly, yearly, or lifetime Pro plans, including for unused time after a renewal. There is no free trial, so you always see the price before you pay, and the Free plan lets you use the product for as long as you like at no cost before deciding.

The only exceptions are refunds we are required to give by law (see Your statutory rights below) and any refund or chargeback handled by Dodo Payments as our Merchant of Record.

Cancel anytime

  • You can cancel a monthly or yearly subscription at any time from your dashboard billing page. Your Pro features stay active until the end of the period you've already paid for, and you won't be charged again.
  • Cancelling stops future renewals; it does not refund the current period. You keep Pro until that period ends, then your account returns to the Free plan.
  • Lifetime is a one-time purchase — there is nothing to cancel and you keep Pro forever.

Cancellations & billing help

Cancel yourself anytime from your billing page. For a billing question, a duplicate charge, or a refund you believe is required by law, email support@linkinseconds.com from the email address on your account and we'll respond within 2 business days.

Payments (Dodo Payments, our Merchant of Record)

Payments for Link in Seconds are processed by Dodo Payments, our authorised reseller and Merchant of Record. We never see or store your full card details. Where a refund is required by law, or is issued by Dodo as part of a dispute or chargeback, it is returned to your original payment method through Dodo and typically appears within 5 to 10 business days, depending on your bank or card issuer.

Because Dodo is the Merchant of Record, your invoice and card statement may show Dodo as the seller of record, and financial and tax records for your purchase are retained as required by Indian law through Dodo.

Duplicate or accidental charges

If you were charged twice or believe a charge is a mistake, contact us right away at support@linkinseconds.com and we'll make it right.

Your statutory rights

Nothing in this policy takes away or limits any right you have by law. Your statutory consumer rights under the Consumer Protection Act, 2019 (India) and any other consumer-protection law that applies to you remain fully in effect, whatever this policy says.

Billing complaints and how to escalate

For billing and consumer complaints under the Consumer Protection (E-Commerce) Rules, 2020, our grievance officer will acknowledge your complaint within 48 hours and endeavour to resolve it within one month of receipt, as required by Rule 4(5) of those Rules.

If a complaint involves hosted content rather than billing, please see our Grievance Redressal page for the Grievance Officer appointed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and their content-takedown timelines.

Governing law

This policy is governed by the laws of India, and the courts at Surat, Gujarat shall have exclusive jurisdiction, subject to any consumer's statutory rights under the Consumer Protection Act, 2019. See our Terms for the full agreement.

Seller identity

Link in Seconds is operated by Radadiya Sunny Keshavbhai (Sole Proprietorship), GSTIN 24CADPR8542K2ZA, with its principal place of business at Bhaktinandan, Sector 4, S G Road, Mota Varachha, Surat, Gujarat 394101, India.